Refund Policy

Every paid plan starts with a free trial, so you can try sendbill properly before paying anything.

Cancelling

Plans don't renew automatically: you pay for one month or one year at a time, and simply don't renew if you want to stop. Your data stays available read-only after the period ends.

Refunds

• If you were charged by mistake (for example, twice for the same period), we refund the duplicate in full.
• If you ask within 7 days of paying for a new plan and have barely used it, we'll refund that payment.
• Otherwise, payments for a period that has started are not refundable.

Refunds go back through the same payment method, and the timing depends on your bank or wallet provider.

How to ask

Email support@sendbill.net with your shop name and the payment reference shown on your Billing page.